Customer/Client Appreciation!
What is everyone doing for customer service these days, other than email?
Are the days of phone calls and snail mail going by the wayside?
Greeting cards are a great way to stay in contact and catch people's attention.
You can keep it professional or add a personal touch!
People will forget what you said, they will forget what you did,
but they will always remember how you made them feel.....
Are the days of phone calls and snail mail going by the wayside?
Greeting cards are a great way to stay in contact and catch people's attention.
You can keep it professional or add a personal touch!
People will forget what you said, they will forget what you did,
but they will always remember how you made them feel.....
Tags: appreciation, birthdays, cards, contact, greeting, marketing
Views: 1
Replies to This Discussion
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Permalink Reply by Luke on -
Interested to hear what you are doing Kim.
Luke Markert
Independent Business Consultant
lukemarkert@yahoo.com
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Permalink Reply by Sandravmg on -
I Agree Kim!
A great way to add a personal touch is to add a Live Chat feature to your website. The customer feels goods knowing that someone is actually attending to his queries at that moment.
Sandra
VMG BPO
sandravmg@gmail.com
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Permalink Reply by jillstravel and Send Out Cards on -
I offer a one hour complimentary coaching session (valued at $100) to clients and customers. For anyone else that would be interested in this offer, please contact me.
Jill Clarvit
Life Coach
Health Advantage Coaching
cj77coach@yahoo.com
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Permalink Reply by Gopal-theVFusionGroup on -
Customer Service is key. Making your clients feel genuinely important and valued is what will make the difference between short-term and long-term success. I keep in very close contact with the clients of my business. Our relationship has been build on trust and loyalty and they know that if they ever need anything I am always a phone call away (or better) and will do my best to serve them. Build value and you will have a rock solid business. All the best to everyone here, G
www.boom.thevfusiongroup.biz
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Permalink Reply by L Gonzales on -
Customer Service is soooo important...not only when you make a sale but I feel it is the service "after" that counts. I send Thank You note cards frequently and it is important that they are time sensitive...don't wait too long to send.
Telephone calls are still an important way of showing appreciation....
Linda
www.elitetravelnetwork.com
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Permalink Reply by Randall Magwood on -
I think the fact that if you just sent an email to your clients and customers or simply mailed them a letter/postcard or offer every month says alot to say that you still care about them. Alot of businesses get a sale from a customer and then never attempt to contact them ever again - as if to assume that all the "marketing" is complete. Not to mention how much little money the business owner collected on that 1-shot sale depending on how much it costed them to acquire that customer. The point I'm trying to make is simple. First focus on mailing or emailing your customers on a consistent monthly basis. Then once you've mastered that, then go into more elegant approaches such as customer appreciation seminars, teleconferences, group meetings with "best students", etc.
Hope this helps.
- Randall
Free Marketing Course
L Gonzales said:Customer Service is soooo important...not only when you make a sale but I feel it is the service "after" that counts. I send Thank You note cards frequently and it is important that they are time sensitive...don't wait too long to send.
Telephone calls are still an important way of showing appreciation....
Linda
www.elitetravelnetwork.com
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Permalink Reply by Ray Lanfear on -
Your right. Continued success in your business. Feel free to check out www.6figureincomesystem.com or www.myspace.com/raylanfear.
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